In December 2017, we partnered up with Options Community Services on a Quick Dive to explore these research questions: how can we better understand people who don’t use formal services? What are their needs, preferences, and motivators? What might engage them?
We met 31 (non) service users, 19 social service staff, and wrote 22 profiles of motivations and aspirations of people and generated 32 ideas. This trend report captures the top themes, pain points and opportunity areas that we hope could spark a different conversation around social service support that could work for people.
Learn more about the Quick Dive we did in Surrey here.
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Surrey Update #2: On streets, in services and local businesses
The past four days we’ve been meeting people, shadowing staff and services, and talking…
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Surrey Update #3: Synthesis in our studio
For two weeks in December, four members of the Grounded Space team were immersed in a…
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Mini Marts & Shopping Carts
Ethnography with 19 adults living on Edmonton's streets to see and hear what matters most.
dr. Sarah Schulman
Sarah is a Founder of InWithForward, and its Social Impact Lead. As a sociologist, Sarah …