In March 2014, we spent two weeks getting to know street-involved adults at a drop-in centre in downtown Toronto. The 16 stories we collected led us to some early ideas. Now, were testing a set of ideas using InWithForward's Seven Mechanisms of Change.

Visit the In/Out project website for weekly updates!

ArticleDownload Rough Guide to Emerging Practices

by Sarah, September 18, 2016

Read our latest publication from our embedded change work in Toronto. See the results of six-weeks of coaching practitioners to apply an experimental approach to their own contexts. Read on

  • tags:
  • street involved adults
  • homelessness
  • coaching
  • prototyping

ArticleDownload Push & Pull / Apply to get $ and coaching!

by Satsuko, July 5, 2016

Our latest publication, Push & Pull, looks at how to enable street-involved folks, frontline workers, managers and policymakers to act with greater intentionality. Through the pages of the doc, we bring four values and corresponding practices to the surface. To bring these practices alive, over the summer we're holding a mini-bid. Read on

  • tags:
  • service design

ArticleThe myth of the average

by Sarah, March 9, 2016

What do civil servants know, what don't they know, and how do they know? We're testing how a new intervention called Grounded might complement empirical data with ethnographic data. Keep reading to download results from our very first beta-test in Ottawa, and to understand why ethnographic data is so valuable precisely because it isn't representative. Read on

  • tags:
  • prototyping
  • data
  • evidence
  • ethnography
  • public policy

ArticleWhen to call it quits?

by Sarah, March 13, 2016

Prototyping is meant to be a nimble, resource efficient way to test ideas. When you're not getting traction, does that mean it's time to stop? Or does it mean you are hitting some deeply entrenched values, and a different type of prototype is required? We're reflecting on our Toronto In/Out Project, and what to do next. Read on

  • tags:
  • prototyping
  • civil servants
  • street involved adults
  • culture
  • values

ArticleVisit torontoinout.ca

by Sarah, February 1, 2016

See our latest films, stories, and publications as part of our ongoing co-design and prototyping work with street-involved adults in Toronto. Read on

  • tags:
  • homelessness
  • drug addiction
  • drop-in centres
  • prototyping

ArticleAustin Immersive Residency

by Satsuko, February 15, 2016

8 leaders from the homelessness sector in Austin, Texas joined the In/Out Project Team as immersive residents. Read their reflections. See what it looks like to jump right into the deep end of a live project. Read on

  • tags:
  • prototyping
  • ethnography
  • residency

ArticlePatrick & Vanessa

by Yani, February 1, 2016

Watch what barriers Patrick & Vanessa encounter when they try to find housing in Toronto. Read on

  • tags:
  • homelessness
  • housing
  • documentary
  • ethnography

ArticleIn/Out: the first six-weeks

by Sarah, December 14, 2015

We wanted to hit the ground running. But, we learned the value of pausing and asking: Are we on the same ground as the hard-working staff and long-standing members of the Meeting Place? Read about the tensions we've started to surface and what we're testing together. Read on

  • tags:
  • organizational change
  • prototyping
  • tension
  • homelessness
  • addiction

ArticleMeet the team

by Yani , October 27, 2015

We kicked off our Induction Week with team members and partners from BC and ON! Read on

  • tags:
  • team
  • methods
  • Canada

ArticleJoin the In/Out Team in Toronto!

by Sarah, September 25, 2015

We're searching for 24 Learning Circle participants, a handful of dynamic design fellows, and a kick-ass embedded film-maker to be part of our prototyping team in Toronto. Apply by 15 October. Read on

  • tags:
  • roles
  • designer
  • film-maker